Automotive distribution and retailing research, insight, implementation
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News and views from ICDP

Metro Mindlessness – Dogma over Data

There have been a few news stories recently about bans or restrictions on car use or ownership in a number of cities – bans on cars entering Delhi on alternate days, a proposed ban on all diesel cars entering the centre of Bristol, and a roll-out of car-free areas in specified parts of Barcelona.

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Steve Young
KIA’s new city store format in Stuttgart – similar but different

At ICDP, we closely monitor all developments in automotive retail (the main focus being Europe), including the introduction of new formats and services on offer to customers.  A recurrent area of interest to us remains the operation of new and permanent retail formats (‘micro-outlets’) in high footfall locations such as shopping malls or shopping centres. 

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Jane Trace
PSA and FCA - a distribution perspective

We do not normally comment on specific companies in the industry, particularly where that includes subscribers to our research, but a number of people have asked about our views on the PSA-FCA merger, so it seems appropriate to share those more widely.  We have no inside knowledge, so these thoughts are based purely on public information.

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Steve Young
Changing Times

At recent ICDP meetings, we have been tracking the ongoing process of reviewing and replacing the Block Exemptions, the European-level regulations which govern franchise distribution in the automotive and in other sectors, ahead of their expiry in 2022 and 2023.

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Andrew Tongue
No more service intervals for EVs?

EV pioneer Tesla wants to save its customers the hassle of physically taking their car for a service.  Tesla states that 90% of all problems can be diagnosed remotely and often resolved via an over-the-air update.  Tesla is currently alone, there are no signs of other OEMs aiming to set up a “no maintenance” policy for electric vehicles.

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AftersalesJane Trace
Omni-shambles

A recent article in Automotive News highlighted one of the downsides of the everything-connected world of omni-channel retailing; that when something goes wrong in one place, its impacts are felt throughout the network and across a range of partners.

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Used Car Retailing: No More Silos Anymore

An opinion paper has just been published that unveils some controversial views on where used car retailing is going in the UK. In reaching its conclusions, the paper, entitled No More Silos Anymore, reviewed the latest consumer research, benchmarked leading UK used car websites, and analysed developments underway in the US.

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Used vehiclesJane Trace
20 years on - Freeway, crossroads or cul-de-sac - The crisis of personal mobility - a dream (or nightmare) come true?

In 1999 I (Peter Bailey) completed my M Phil thesis which, as well as providing a social history of the car and its industry, attempted to create a 20-20 vision for the industry and its internal and external environment. This was quite a job! I recently re-read this weighty tome, and was surprised to see just how close to current reality it was.

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RIP RRP?

On 20th February 2019 the UK’s Advertising Standards Authority issued a ruling against carwow, an e-commerce platform that connects new car buyers with dealers willing to sell them cars at discounted prices …

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