Automotive distribution and retailing research, insight, implementation
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News and views from ICDP

Getting used cars to fire on all cylinders

Used cars have featured frequently in various conversations over the last week, but from very different perspectives. ICDP research over the years has consistently demonstrated the importance of getting all aspects of the used car business right in order to get the maximum performance out of this key activity.

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Steve YoungComment
Signs of cracking ...

Early this morning, EU environment ministers reached an agreement on the phasing out of internal combustion engine vehicles from 2035. There had been speculation that the target would be eased, driven by a range of concerns expressed by some governments (notably Italy) and some lobby groups.

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Steve Young
Learning from others

My blog is a day late this week as the ICDP team has been busy finalising the materials for our Summer Members’ Meeting which starts later today. It is the first of our main meetings to be held face-to-face since Autumn 2019 as we had to cancel the March 2020 meeting scheduled in Berlin as Covid struck. It’s therefore quite a big deal, as all the meetings until last month had to be held virtually.

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Steve Young
Schadenfreude

Schadenfreude is the German word for taking pleasure from another person’s misfortune. In a British culture it is not considered polite to indulge in such behaviour, but given the news of the last couple weeks, it would be strange if my blog covered any topic other than the pain that is now being admitted by Cazoo – the online used car retailer that promised in its IPO document just 15 months ago that it would “transform the car buying experience across the UK and Europe”.

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Steve Young
Uncharted waters ahead

Last week Jim Farley, the CEO of Ford and personally responsible for their new Model E division focused solely on electric cars and trucks, caused a stir amongst US dealers with comments he made in an interview with Bernstein.

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Steve Young
Shooting for the stars

I was on holiday last week, and caught up on some reading as well as catching some rays and having a go at horse-riding up in the mountains of Crete, encouraged by my ex-showjumper fiancée. (Really good fun, even if I still feel safer closer to the ground, albeit at higher speed.) One book that I read was a biography of Elon Musk who seems to have been in the headlines even more than usual recently with a focus on his life story rather than any specific event, deal or regulatory transgression.

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Steve Young
Winning the jackpot – how to spend it?

Last week the UK winners of the recent £184 million (say €215 million, but who’s counting?) Euromillions lottery draw were revealed. Based on market capitalisation, they could go out and buy a decent dealer group like Vertu, but apparently, they are more focused at the moment on a larger house and a holiday to Hawaii.

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Steve Young
Providing a choice – arguments for and against multi-branding

Multi-branded dealerships have been part of the automotive distribution picture for as long as we have had dealerships. I am not aware of any data to prove this, but I suspect that it was more common in the early years of the industry before going into decline as manufacturers sought to establish clear brand representation through solus dealerships and dealer investors mitigated risk through having a portfolio of large single brand dealerships rather than multiple brands under a single rooftop.

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Steve Young
“Five over five” – used car strategic developments

My blog is a little late this week, as we had the great excitement of a face-to-face workshop open to our ICDP Research Programme members yesterday, our first physical meeting since January 2020. We were a little nervous about whether members would be able and willing to travel after so many months of restrictions, travel budget cuts and Zoom calls, but the outcome was in line with our hopes. We had a good range of companies represented ranging through OEMs, dealers, online disruptors, listing platforms and service providers, coming from five countries, and active across many more.

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Steve Young
Mobility mixed fortunes

There was an announcement this morning from Free2Move, the mobility brand of Stellantis, that they were going to buy Share Now, the European market leader. It is a joint venture into which BMW and Daimler put their car-sharing businesses in 2018 in response to the challenges they faced with their respective operations at that time

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Steve Young
When does regulation become strangulation?

My colleague Andrew Tongue, our in-house expert on all matters related to regulation, wrote a blog for ICDP members recently on the implications of the UK regulators’ initial thoughts on what rules should apply to agency agreements in the UK. This is related to Brexit and the need for the Competition and Markets Authority (the CMA) to come up with its own take on the Block Exemption Regulations (BER).

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Steve Young
Building strong teams

Last week, I had a call from one of our team which brought mixed feelings. He had received an offer to join one of our members where he will be putting into practice what he has learned over the last several years with ICDP. On the one hand you are pleased for the individual that in a competitive process, they have been picked as the best qualified candidate as that is a positive reflection on both the individual and us as the employer that has provided the skills and knowledge to allow the employee to reach that position. On the other you know that you have a challenging period ahead, to cover any temporary resource gap, and to identify and bring up to speed a new recruit.

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Steve Young
Becoming a winner

Last week, we had our annual judging session for the AM Awards, one of several similar awards programmes in the UK to recognise achievement in the automotive sector. Other markets and industries have similar programmes, in some of which I have been involved in the past. The results of the judges’ deliberations will obviously remain secret until the Awards Dinner on May 12th, but the process did make me think about the value of such programmes, and comparing some of the entries with what I know of best practices in the industry identified through ICDP research.

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Steve Young
EV Charging – are we heading in the wrong direction?

All of us in the industry have an appreciation of the link between battery electric vehicle (BEV) take-up in terms of sales and the confidence that buyers have in being able to recharge them easily and conveniently if they take the plunge. As battery range extends from the 100-150km of early models in real world conditions to up to 400km today, this puts more focus on charging rather than the actual range.

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Steve Young
The least important thing about the Ukrainian invasion…

It is difficult to watch the news coverage of the Russian invasion of Ukraine and think about anything other than the human suffering. You would have to be inhuman to do otherwise. However, we all have a business life, and within that the impact of the conflict is likely to be significant. We have been asked by a number of members over the last couple weeks what that might mean. Will chip shortages look modest by comparison?

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Steve Young
From Model T to Model e

The big news in the automotive world last week – other than the possible effects on our industry of the shameful events in the Ukraine – was the announcement by Jim Farley of Ford that he was going to split the business into two separate divisions, one focused on electric vehicles ‘Ford Model e’, and one on combustion engine vehicles ‘Ford Blue’.

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Steve Young
“Whatever I pay for the car, it’s worth it”

For many years, a move from ownership to use has been flagged as a major threat to the traditional business model that is focused on every individual having access to their own car. Progress has been slower than the various commentators have suggested and many schemes have been launched and failed over the years.

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Steve Young