Friend of ICDP and the leading expert on the US dealer environment, Glenn Mercer, will join us fresh from the halls of the NADA Show to provide an overview of a study looking at how, following the pandemic, supply shortages and talk of changes to the franchise format to support electrification, the dealer business model will evolve in the US.  What’s the outlook by department, what are the general themes that affect all parts of a dealership, and where will US dealers end up in terms of profitability compared to pre-pandemic norms?

If you wish to attend, please send an email to projectoffice@icdp.net and a Zoom invite will be sent to you.